11/19/07
Attn: Doug Sweet
Dear Doug,
I had to write and tell you what a pleasure it has been doing business with you these last 29 years. It is hard to find business relations that last that long but ours has and there are good reasons why.
- Quality: Your product has been consistently of the highest quality. I do not recall a single time that we ever had a problem.
- Service: You have always delivered product to us on time as promised and I do not recall us ever running out.
- Fair pricing: Your pricing has always been very competitive and fair and you know how I watch prices.
- Communication: You have always communicated upcoming changes and advised us as to market outlooks and trends.
- Last but not least, you are a fun guy to do business with. Your sense of humor is always appreciated.
We are most fortunate to have you as a supplier.
Best of luck to you!
Bob Soued
General Manager
Federated Mills has been a great company to work with, they go the extra mile to ensure that you get the best customer service out there, regardless what time of day or what day of the week Federated mills is there to provide the help and ensure that we have our product in time.
El Maizal.
